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Services and Support > Telecom Home  |  About Us  |  Contact us
       
Full Life Cycle Support for Telecom Billing Solutions  
SateriSystems has gathered extensive experience in Telecom Billing and Customer Care Solution implementation support and has supported various clients worldwide. Our key resources have worked on various Telecom Billing and Customer Care Solution projects throughout the USA, Canada, Asia, Europe and New Zealand
Some key features of our Telecom B&CC Solution offerings are as follows:

 
Systems Audit and Consulting  
In the fast moving arena of information technology and e-Commerce, it is a constant challenge for companies to balance their business goals with the business risks of using (or not using) technology. Often we find projects getting pressurized by cost, time, resource and technology constraints. We have intentionally developed our core competency in the area of System Implementation, Data Migrations and Data Interfaces. We have successfully carried out Systems Audit and Consulting in this area for many of our clients and turned this crucial phase of IT projects into their Strategic Advantage from time and cost perspective.

This includes our onsite detailed study of present systems and a delivery of feasible recommendations from technical as well as project management perspective.

We have executed such assignments for many Telecom clients and this has been our key success area till now. We believe the driving factor behind this is clients get the best of our services within the shortest time frame and also it turns out to be very challenging for our key resources mastering the integration process of business and technology.

 
Telecom Billing & Customer Care Solution data migration :  
  • Experience of around 20 Telecom Billing Solutions migrations within the team.
  • Knowledge base of industry and Telecom B&CC databases.
  • Knowledge of Telecom Billing Solution implementation methodology.
  • Holistic view of Telecom Billing Solution business requirements to be proactive in managing migration seamlessly with vendor's SME and Client's User Teams
  • Highly efficient development lab, using automated tools & technique
 
Telecom Billing Solution data interfaces :  
  • Several data interfaces are required like mediation devices, GL-accounting, statement design, EBPP services, directory services, etc.
  • One time niche skills required to interface these add-on packages meeting project timelines when client's resources are busy with understanding and implementing various Telecom Billing Solutions.
  • Sateri's highly experienced technical team can take over this activity and deliver interfaces well in time to maximize the total value to client.
 
Telecom Billing Solutions product life cycle support :  
  • L1, L2 and L3 support and training for customers of Telecom Billing Solutions
  • Develop and support custom-modifications
  • Telecom Billing Software version management for clients (Upgrades/PTFs for database changes)
  • Effective and efficient support for old versions and geographies to reduce total cost to client.
 
   
Key areas of expertise :  
  • Web enabling the legacy systems
  • Telecom Plant Network implementation (Wireline, Cable TV)
  • Auto-activation switch interfaces with Billing and Customer Care Systems
  • Wireless, GSM, Cable TV data conversion
  • Interface from IBM iSeries to web through MQ Series
  • Design interfaces of a GPS system with Telecom CSR Systems.
  • Design & Develop Migration and Release upgrade Programs for Telecom Billing Solutions like ICMS installation V2.7 to V5.1
  • Data mapping, conversion from iSeries based ICMS to Sprint Unix-based Billing system Precedent 2000 (P2k of Converges) for their Wireless Business. It includes design & Coding, testing