Full
Life Cycle Support for Telecom Billing Solutions |
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SateriSystems has gathered extensive experience in Telecom
Billing and Customer Care Solution implementation support and
has supported various clients worldwide. Our key resources have
worked on various Telecom Billing and Customer Care Solution
projects throughout the USA, Canada, Asia, Europe and New Zealand
Some key features of our Telecom B&CC Solution offerings
are as follows:
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Systems
Audit and Consulting |
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In the fast moving arena of information technology and e-Commerce,
it is a constant challenge for companies to balance their
business goals with the business risks of using (or not using)
technology. Often we find projects getting pressurized by
cost, time, resource and technology constraints. We have intentionally
developed our core competency in the area of System Implementation,
Data Migrations and Data Interfaces. We have successfully
carried out Systems Audit and Consulting in this area for
many of our clients and turned this crucial phase of IT projects
into their Strategic Advantage from time and cost perspective.
This includes our onsite detailed study of present systems
and a delivery of feasible recommendations from technical
as well as project management perspective.
We have executed such assignments for many Telecom clients
and this has been our key success area till now. We believe
the driving factor behind this is clients get the best of
our services within the shortest time frame and also it turns
out to be very challenging for our key resources mastering
the integration process of business and technology.
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Telecom
Billing & Customer Care Solution data migration : |
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- Experience of around 20 Telecom Billing Solutions migrations
within the team.
- Knowledge base of industry and Telecom B&CC databases.
- Knowledge of Telecom Billing Solution implementation
methodology.
- Holistic view of Telecom Billing Solution business requirements
to be proactive in managing migration seamlessly with vendor's
SME and Client's User Teams
- Highly efficient development lab, using automated tools
& technique
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Telecom
Billing Solution data interfaces : |
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Several data interfaces are required
like mediation devices, GL-accounting, statement design,
EBPP services, directory services, etc.
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One time niche skills required to interface
these add-on packages meeting project timelines when client's
resources are busy with understanding and implementing
various Telecom Billing Solutions.
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Sateri's highly experienced technical
team can take over this activity and deliver interfaces
well in time to maximize the total value to client.
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Telecom
Billing Solutions product life cycle support : |
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- L1, L2 and L3 support and training for customers of Telecom
Billing Solutions
- Develop and support custom-modifications
- Telecom Billing Software version management for clients
(Upgrades/PTFs for database changes)
- Effective and efficient support for old versions and geographies
to reduce total cost to client.
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Key
areas of expertise : |
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- Web enabling the legacy systems
- Telecom Plant Network implementation (Wireline, Cable
TV)
- Auto-activation switch interfaces with Billing and Customer
Care Systems
- Wireless, GSM, Cable TV data conversion
- Interface from IBM iSeries to web through MQ Series
- Design interfaces of a GPS system with Telecom CSR Systems.
- Design & Develop Migration and Release upgrade Programs
for Telecom Billing Solutions like ICMS installation V2.7
to V5.1
- Data mapping, conversion from iSeries based ICMS to Sprint
Unix-based Billing system Precedent 2000 (P2k of Converges)
for their Wireless Business. It includes design & Coding,
testing
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